Terms of service

Please Read Carefully  |  By using our website and services, you agree to the terms set out below
Legal Agreement

Terms of Service

These terms govern your access to and use of our website, products, and services. They form a legal agreement between you and us, so please read them carefully before placing an order.

Clear Terms
Fair Use
Secure Payments
Updated Regularly

    Section 01

    Acceptance of Terms

    Welcome to our website. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing our site, creating an account, or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms.

    If you do not agree with any part of these Terms, please do not use our website or services. We may update these Terms from time to time, and continued use after changes are posted constitutes acceptance of the revised Terms.

    You must be at least 18 years old (or the age of majority in your region) to make a purchase, or have the consent of a parent or legal guardian.

    Section 02

    Accounts & Eligibility

    Accurate Information

    You agree to provide true, current, and complete details when creating an account or placing an order.

    Account Security

    You are responsible for keeping your password confidential and for all activity under your account.

    Notify Us of Misuse

    Contact us immediately if you suspect unauthorized use of your account.

    Account Suspension

    We may suspend or terminate accounts that violate these Terms or are used fraudulently.

    Section 03

    Orders & Acceptance

    1

    You Place an Order

    Submitting an order is an offer to purchase products subject to these Terms.

    2

    Order Confirmation

    You receive a confirmation email acknowledging that we have received your order.

    3

    Acceptance & Processing

    A contract is formed only when we accept your order and begin processing it for shipment.

    4

    Right to Decline

    We reserve the right to refuse or cancel any order due to stock issues, pricing errors, or suspected fraud.

    Section 04

    Pricing & Payment

    Listed Prices

    Prices are shown in the displayed currency and may exclude taxes and shipping.

    Secure Payment

    Payment is processed at checkout through trusted, encrypted providers.

    Pricing Errors

    If a price is listed incorrectly, we may cancel the order and offer a refund.

    Taxes & Duties

    You are responsible for any applicable taxes, duties, or import fees.

    Prices may change without notice. Promotions and discounts are subject to availability and may be modified or withdrawn at any time.

    Section 05

    Returns & Cancellations

    Request Type Window Condition Status
    Order Cancellation Before shipment Order not yet packed Allowed
    Standard Return Within 14 days Unused & in original packaging Eligible
    Faulty Item Within 30 days Proof of defect provided Replacement
    Final Sale Items Marked non-returnable Not Eligible

    Refunds are issued to your original payment method once we receive and inspect returned items. Please refer to our dedicated Return Policy for full details and instructions.

    Section 06

    Acceptable Use

    When using our website, you agree not to:

    • Use the site for any unlawful, fraudulent, or harmful purpose.
    • Attempt to gain unauthorized access to our systems or other users' accounts.
    • Upload viruses, malicious code, or interfere with the site's operation.
    • Copy, scrape, resell, or exploit content without our written permission.
    • Impersonate any person or misrepresent your affiliation with any entity.

    Violating these rules may result in suspension or termination of your access and possible legal action.

    Section 07

    Intellectual Property

    All content on this website — including text, graphics, logos, images, product designs, and software — is owned by us or our licensors and is protected by intellectual property laws.

    You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from our content without our prior written consent.

    Section 08

    Disclaimers & Liability

    Provided "as is". Our website and products are provided without warranties of any kind, express or implied, except those that cannot be excluded by law.

    To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of, or inability to use, our website or products. Nothing in these Terms limits liability that cannot legally be excluded, such as for death or personal injury caused by negligence.

    We do not guarantee that the website will be uninterrupted, error-free, or free of harmful components, and we are not responsible for delays or failures caused by events beyond our reasonable control.

    Section 09

    Termination & Governing Law

    Termination. We may suspend or terminate your access to our website or services at any time, without notice, if you breach these Terms or engage in conduct that we reasonably consider harmful to us or other users.

    Governing law. These Terms are governed by the laws of the jurisdiction in which our business is established, without regard to conflict-of-law principles. Any disputes will be subject to the exclusive jurisdiction of the courts in that location, unless local consumer law provides otherwise.

    Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

    Section 10

    Frequently Asked Questions

    Do I have to agree to these terms to shop?
    Yes. Using our website and placing an order means you accept these Terms of Service. If you don't agree, please refrain from using our services.
    Can I cancel my order after placing it?
    You can cancel before your order has been packed or shipped. Contact us as soon as possible and we'll do our best to help.
    What happens if a product is priced incorrectly?
    If an obvious pricing error occurs, we reserve the right to cancel the affected order and issue a full refund. We'll always notify you first.
    How will I know if the terms change?
    Updates are posted on this page with a new "last updated" date. Continuing to use our services after changes means you accept the revised Terms.
    Can I use your product images or content?
    No, not without our written permission. All content is protected by intellectual property rights and is licensed only for personal, non-commercial use of the site.
    Who do I contact about a legal question?
    Reach out to our support team using the contact details below and we'll direct your enquiry to the right people.